We are seeking an energetic, dynamic, and experienced Operations Manager who also has no problem getting their hands dirty.We are an equipment rental company that requires a self-motivated leader to join our team and control our operations. This is a position that requires the ability to manage many different roles with lots of competing demands, meaning the candidate must be well organized, detailed and have the ability to multi-task.

Education/Formal Training

• 5 years experience in management of small business and equipment rentals
• Bachelor's Degree (preferred)
• Completion of University/College level program
• Experience in construction, landscape or other contract service provider that targets home renovations is preferred
• Mechanically inclined including performing household repairs
• Class G or AR Licence (required)
• Background check, bondable
• Knowledge of local area required

Required Skills

• Dedicated customer service
• Leadership by example
• Extemely organized
• Accounts Receivable fluent
• Exceptional communication
• Strong management abiilities
• Basic mechanical knowledge

Physical Demands/Working Conditions

• Exposure to loud noise, dust, gas or fumes
• Work indoors but also outside in unprotected weather elements
• Frequent lifting up to 25lbs with occasional lifting up to 75lbs
• Ability to bend, kneel and/or stand for prolonged periods of time
• Ability to climb over and into heavy equipment several times per day
• Activities require handling and grasping with the hands when performing maintenance of equipment

Requirements and Responsibilities

• Monitor and direct all daily store operations to ensure safety, productivity, customer service and profitability
• Develop plans to improve store performance using a hands-on lead-by-example approach
• Answer incoming phone calls, greet customers, and handle customer inquiries or complaints
• Perform Account Receivable tasks including application process, reference checking, recommend for/against approvals, invoice requests, collections and account status
• Business promotion including loyalty programs, increasing account usage, rentals, sales, recognizing business opportunities; apply current marketing techniques to increase business
• Strong sales and customer service experience required, outside sales experience preferred
• Effective leadership, motivational, organizational and communication skills
• Proficient computer skills and experience using Microsoft Office
• Knowledge and experience in the equipment rental industry
• Conduct daily maintenance and housekeeping of the facility
• Adhere and assure to company policies and procedures
• Maintain quality control standards and company image
• Maintain safety requirements for store and yard
• Perform light service of mechanical and electrical equipment
• Assume and/or assist any/all other employee responsibilities when needed

COVID-19 precaution(s)

• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

Job Type

• Full-time, Permanent

Salary

• $68-70K+

Benefits

• Disability insurance
• Extended health care
• Life insurance
• Vision care
• Dental care
• Store discount

Schedule

• Monday to Saturday
• Weekend availability

Supplemental pay types

• Cell Phone
• Fuel allowance
• Clothing allowance
• Performance bonus

Language:

• English (required)